Feature Ideas

It would be great as administrators, when helping teachers or students, to be able to see what they seen. It is relatively frequent that we have teacher or students say they can-not see certain things in the system. It would be great if an Administrator account could switch to Teacher A's view and check it for them.

It would be great if for each teacher account we could set the teacher's fee and when we select the teacher during the class creation it automatically populates the teachers fee as set in their respective profiles. If would also be very helpful, for our use case specifically, if the teacher fee was calculated in respect to the 'Default lesson length'. Our lessons are 55 minutes. The current teacher fee is set to 'per hour'.

For example, I'd like to see all classes for children age 10 in our Berlin branch. It would be great to filter for several options to get all the class options available for student.

It would be very helpful if these options could be added to the dropdowns. I understand you can search for them but that means you can not search for a subject at a certain level. Dropdowns would allow you to build more flexible custom searches.

When in calendar tab, we can filter by teacher. It would be nice if we had an option of NO TEACHER so that we can possibly see the events which have no teacher assigned.

This would be great for our school because we could cut out the use of Whatsapp entirely. It would also help students and parents have a direct line to communicate with teachers without teachers having to give out their personal contact info. Additionally, it would help keep the lines clear between work hours and personal hours. Furthermore, it would do away with a lot of extra admin work because teachers could send things directly to parents/students without having to have a go-between and vice versa.

In some reports you can filter by class, others class and student. Being able to filter all reports by 1. Teacher 2. Student 3. Class would be very helpful. (Adding teacher especially to pending attendance being most helpful for us).

I find the new field LABELS in the student profile super useful. But I would like to be able to list students by the value in the label field, or search by that value. This would let me get a shortlist of e.g. students with food allergies but I guess this functionality could come to life in countless scenarios. At the moment labels cannot be selected under columns in the students view.

Sometimes prospects are converted into students, but for whatever reason, fail to really become students. Once a prospect is converted into a student, could this be reversed? Or simply could students be converted into prospects?

Lessons that have (0) attendees due to excused lessons, to be in "grey" to be visible on the calendar (similarly to when a lesson is marked as postponed) - Teachers can see that the lesson will not go ahead.

We believe it would be useful to introduce dedicated reminders for rescheduled lessons, through both push notifications and emails. To clarify, we are not referring to notifications sent when a lesson is rescheduled, but rather to automatic reminders sent 15 minutes or 1 hour before the rescheduled lesson is due to begin. We do not want to overwhelm parents and teachers with reminders for every regular lesson. However, rescheduled lessons are particularly easy to forget, as they fall outside the usual schedule. Having a specific reminder for these lessons would help ensure that both teachers and families remember the updated date and time.

When parents mark a lesson as excused, there is currently no clear visual indication of this in the calendar. This means we need to keep a close eye on email notifications or open each individual lesson to check whether a student will be absent. Ideally, the lesson could change colour or have a clear visual marker, similar to what happens when a lesson is postponed. This would be useful for both individual and group lessons. In the case of group lessons, the lesson would of course still go ahead for the other students, but it would be important to see it in the calendar.

I think there may be a bug with related contacts. Here’s what happened: I added Rita Vitobello as Mother of Renato Telera while Renato was still a prospect. I also added Vincenzo Telera as Father of Renato. When I converted Renato to a student, Rita disappeared from the related contacts, and Vincenzo was incorrectly labelled Mother of. I added Rita again and corrected Vincenzo to Father of. I then tried to link Rita as Mother of her daughter, Alessandra Telera. Rita appeared twice in the existing contacts list: once as Father of and once as Mother of. I deleted the incorrect duplicate, but Rita then disappeared again. I now need to add her back to both Renato and Alessandra. Could you investigate whether converting a prospect or deleting a duplicate related contact is affecting the underlying contact and its links to other students? I’m concerned about losing contact information or assigning the wrong relationship without noticing. I’ll try adding Rita again and let you know if anything else unusual happens. Please let me know if you need screenshots or the relevant TNG record IDs.

The possibility of adding optional products to a course. For example: students need a book for our language courses. So if they don't have the book already, we want them to select this when booking the course and it will be added to the total price.

Just makes for better customer experience where you can sort the lessons in the order you'd like them to be seen on the booking page.